Knowledgebase

You can block an email using spam filters. There are many definitions of spam, but one of the most useful ones is the following:

"Spam: unsolicited email, usually of a commercial nature."


To add a spam filter:

1. Log into cpanel.
2. Click on the "Block an E-mail" link in the Mail Menu area.
3. Click on the [Add Filter] link.
4. Click on the required header field in the first drop-down list. These are the various fields in any email message.
5. Click on the required filter action in the second drop-down list. This action will act on the text entered in the third field.
   
   Equals - match the text exactly (whole words only). "Credit" will block "Credit".
   
   matches regex - matches the text based on regular expression (regex) rules. Regular expressions are a powerful but complex area. You do not need to use regular expression filters for most circumstances.
   
   contains - match the specified text in any circumstance. "porn" will block "porn" and "pornography".
   
   begins with - match the specified text when it is the beginning of a word. "porn" will block "porn" and "pornography" but not "teenporn".
6. Enter the filter text in the third field. This text is case sensitive.
7. Click on the [Activate] button.
   
   Example:
   
   To block all email from joe@lottery.com, enter: From, equals, joe@lottery.com
   To block all email from lottery.com, enter: From, contains, lottery.com
   
   To block all references to pornography, enter: Any Header, contains, porn

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