NETWORK OPERATIONS CENTER FEATURES
The network is connected via 10-Gigabit Ethernet redundant/dual-path DWDM fiber-optic transport connections to XO. Verizon and CTSI, fiber is also available in the facility. The network currently connects POPs (Points of Presence) in Philadelphia. transit is provided via multiple 10-Gigabit/Gigabit Ethernet transit circuits from Telia™ (http://www.teliasoneraic.com), Cogent™ (http://www.cogentco.com), XO™ Communications (http://www.xo.com) & Deutsche Telekom(http://www.deutschetelekom-icss.com).
For redundancy, our NOC is currently running BGP4 (border gateway routing protocol) to maintain the speed and uptime. If one backbone line goes down, it will balance the load to the other(s). If one line gets congested, it will load balance the traffic.
Our facilities are disperse. for both redundancy and to offer the closest proximity services. We do have operations and servers at major data center/co-lo facility within 60-75 miles of Philadelphia. At Tampa biggest datacenter, in city center. At Atlanta facilities from Sago networks. In Europe we do serve machines in Barcelona biggest datacenter in the town area, and from Netherlands shiphol area.
Failsafe Power Supply
Our Network Operations Center currently have minimum of 1200amps 480V & 800amps 208V 3-Phase power currently available. The facility is currently backed up and protected by multiple UPS (Uninterruptible Power Supply) systems, which feed PDI™, MGE™, & Liebert™ PDU (Power Distribution Unit) systems. In a very rare case of utility outage, our diesel generators start automatically, taking over for the UPS systems and supplying all necessary power for the facility. The generators interface to the power grids thru Endesa, ENEL, Asco™ & RussElectric™ RTBD automatic transfer panels. The generators are capable of running without refueling for approximately 48 hours.
Precision-controlled raised floor air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by multiple dual-compresser redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation.
Restricted access to the Network Operations Center is monitored by qualified personnel 24 hours a day, every day. Visitors and clientele are only allowed on-site if escorted by Network Operations Center staff. The entire Network Operations Center is monitored, ensuring prompt response and thorough coverage to fire or security alarms. We supply all our Network Operations Center customers with advanced firewall, encryption, intrusion detection and other security measures. We maintain a full digital video surveillance system of the Network Operations Center, with full on-site and off-site recording.
We automatically provide backup data services to all shared hosting clientele. Services are also optionally available to all dedicated and co-location clientele. We utilize backup hard drives on each individual server to store backups. Windows and Linux systems store zipped copies of server system files and client data files, for simple server rebuilding. Off-server and off-site backup services are available as well.
The Network Operations Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Network Operations Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports can be monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We provide network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG. Our close and constant communication with our upstream backbone providers ensures that our customers have constant access to high-performance Internet connections. Failure on any monitoring service results in audible alarms, LAN messages, and alerting our staff paging system. We offer remote cold boot hardware for dedicated server and co-location clients, with private, password protected, web based access.
We use ONLY top name brand hardware. The network is centered on Cisco™ 6500-series border/core routers and 4900M switches, connecting via Gigabit Ethernet (1000mbps) to the Cisco™ 6500-series aggregation switches. Managed distribution switches comprise the power and stability of the internal network, operating at 10/100/1000 mbps switched ethernet speeds. The network is protected from Distributed Denial of Service (DDOS) attacks via Cisco Guard™ protection systems.